SemesterSpring Semester, 2025
DepartmentForeign Language Center
Course NameEnglish Elective: Workplace Communication
InstructorMAO PEI-CHI
Credit3.0
Course TypeElective
Prerequisite
Course Objective
Course Description
Course Schedule

  • 本課程因課程與求職、職場相關,較建議大三、大四學生選修。

  • 本課程每堂點名,且上課時間為週二早上09:10,超過兩次缺席會扣出席率分數。

  • 本課程只會加簽候補1,請同學無須一一來信詢問,請直接加入遞補名單由系統遞補至滿班為止。








































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework


 
 

1



 



Introduction




  • Socializing and connecting with people

  • Tips for interviews



 



 



Worksheet; group discussion


 

2



 



Office Issue; arranging meetings



 




  • Telephoning expressions

  • Office supplies

  • Asking for leave

  • Dealing with difficult customers



 



Listening task; worksheet


 

3



 



 



Arranging Meetings



 




  • How to run effective meetings

  • Presenting ideas at meetings

  • Listening task: How to save the world (or at least



yourself) from bad meetings



 



 



Listening task and group discussion (coming up with a product name)


 

4



 



Closing the deal



 




  • Convincing tactics

  • Sell the gain and sell the pain



 



 



 



Listening task and mini role play


 

5



 



 



Improving presentation skills



 




  • Presentation Techniques

  • Dress for Success

  • Tips on Workplace Attire



 



 



Listening tasks; worksheet



 


 

6



 



Branding and marketing



 



 




  • Brainstorming tips

  • Product placement in Korean dramas

  • Starbucks SWOT Analysis



 



 



Listening tasks; worksheet


 

7



Branding and marketing



 




  • How social media influence marketing and sales

  • How the viral Ocean Spray TikTok video transformed a

  • 90-year-old company overnight

  • Memorable commercials

  • Group discussion and commercial filming



Filming a commercial


 

8



 



Student presentation



 



Individual presentation and feedback



Presentation


 

9



 



Midterm quiz & Student presentation



 



Midterm quiz & Student presentation



Midterm quiz & Student presentation


 

10



 



 



Cross-cultural awareness



 




  • Cultural tips in different countries

  • Cross-cultural discussions

  • How to write an inquiry/reply email



 



 



Assignment 1: Writing an email to your instructor to discuss your cross-cultural insights


 

11



 



 



Cross-cultural awareness



 




  • Meeting and greeting foreign guests

  • Mastering dining etiquette

  • Mini role play: taking your foreign guest to dinner



 



 



Listening tasks; mini role play


 

12



 



 



Negotiations



 




  • Creating a win-win situation

  • What to do before, during and after a negotiation

  • Video: Negotiation: Getting What You Want

  • Writing a complaint email



 



 



Listening task; group discussion; writing skills


 

13



 



 



Negotiations



 




  • Negotiating your job offer

  • CNN business article on negotiation

  • Negotiation game



 



 



Listening task; reading activity


 

14



 



 



No class



 



 



 



 



 


 

15



 



Job Hunting



 




  • Final review

  • Job interview techniques

  • Video: 30 Seconds to Impress

  • How to write a cover letter and resume



 



Group discussion; selecting your ideal candidate



Assignment 2: cover letter and resume


 

16



 



Final exam; interview



 



Listening, reading, vocabulary and writing sections



 


 

17



  



Online Interview 



      



 



Mock job interview



 



 


 

Teaching Methods
Teaching Assistant
Requirement/Grading







You are expected to:



- participate actively in all in-class activities and discussions;



- attend each class and be on time;



- deliver a presentation;



- submit two written assignments;



- take the midterm quiz and the final exam;



- attend a job interview.



 



 



Your final grades are determined by the following course components:




  • Attendance and participation (class activities and group discussions): 20%

  • 1st written assignment 8%

  • 2nd written assignment 10%

  • Student presentation: 15%

  • Midterm Quiz: 12%

  • Final exam: 25%

  • Job interview: 10%

  • Students who attend the class every week will be awarded an extra point added to their total score.



 



 



ASSIGNMENTS AND REQUIREMENTS



Attendance



Attendance will be taken each week. Habitual lateness and unauthorized cell phone use may impact your attendance record. If you need to take a leave of absence, please inform the instructor via email in advance or promptly afterward.



 



Participation



Class participation refers to your active involvement in the class activities including your participation in group discussions, insights and comments regarding class content, responses to the instructor’s questions, and reactions to other students’ contributions.



 



Assignments



In addition to the in-class writing exercises, you will complete two written assignments: (1) an email about a cross-cultural discussion, (2) a personal resume and a cover letter. The email is based on one of the cross-cultural discussions conducted in class.  For the resume and cover letter, you will be asked to respond to an authentic, self-chosen job advertisement. Even with limited work experience, you are encouraged to elaborate on your strengths by closely examining your academic background and relevant experiences. All written assignments are to be submitted before the due dates.



 



Presentation



You will deliver an presentation on a workplace-related topic.  Your presentation should have a duration of approximately 6-7 minutes. Detailed guidelines and grading rubrics will be given to you in class.



 



Job interview



The interview will take place during week 15. You will participate in the interview alongside your teammates, at the designated time slot assigned to you. During the interview, you will be randomly asked 2 questions from the list of "commonly asked job interview questions", as well as 1 question related to the course materials. It is expected that you speak for 1 to 2 minutes to answer EACH question. You will be provided with a compiled list of questions in advance.



 



Final Exam



The final exam is a paper-and-pencil exam. It may cover all materials presented throughout the semester, including the vocabulary list, readings, handouts, and video exercises provided in class. No make-up exam will be given unless you obtain the instructor’s permission in advance.



 



NOTE: Students are prohibited from utilizing AI to generate assignments; however, they are permitted to employ AI for proofreading purposes and correcting grammatical errors. Detailed instructions regarding the permissible use of AI will be provided during class.



Textbook & Reference

Handouts



 



Supplementary materials:



Mascull, Bill. (2018).  Business Vocabulary in Use Advanced. Cambridge University Press.



 


Urls about Course
Recommended self-learning websites: CNN Business: https://edition.cnn.com/business/perspectives Business-BBC: https://www.bbc.com/news/business Fortune: https://fortune.com/ Business Insider: https://www.businessinsider.com/ Indeed Careers: https://www.indeed.jobs/
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