SemesterFall Semester, 2023
DepartmentForeign Language Center
Course NameEnglish Elective: Workplace Communication
InstructorJIN JIA XIN
Credit3.0
Course TypeElective
Prerequisite
Course Objective
Course Description
Course Schedule































































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework



學習投入時間



Student workload expectation



課堂講授



In-class Hours



課程前後



Outside-of-class Hours



1



Introduction



Socializing



Worksheet



3



4.5



2



Talking about Your Job


Business English Podcast 159

Khan Academy: an assistant hotel manager’s job description (worksheet)



① watch video



② What mentioned in the video impresses you the most?


③ What required hotel manager qualities do you have?

3



4.5



3


Talking about Your Company Business English Podcast 160

Corporate Responsibility



① pre-reading discussion



② reading



③ information exchanging (in pairs)


Homework: Corporate Social Responsibility: case sharing (presentation)

3



4.5



4



1. Group presentation #1 (13%): Corporate Social Responsibility: Case Sharing



2. How to Make Effective Presentations



 


students' group presentations students' group presentations

3



4.5



5


Motivating your Team (Part 1) Business English Podcast 153 feedback for students' group presentations

3



4.5



6


Motivating your Team (Part 2) Business English Podcast 154

Building a better workplace through motivation—Kellogg’s


Homework: Proposal to Boost Hotel Occupancy Rate (presentation)

3



4.5



7



Presentation #2 (13%): Proposal to Boost Hotel Occupancy Rate



 



students' group presentations


students' group presentations

3



4.5



8


Interviewing for your First Job (Part 1)

Business English Podcast



167



A Simple Step-by-Step Formula for the Number 1 Job Interview Question



3



4.5



9


Interviewing for your First Job (Part 2)

Business English Podcast



168



1. Culips English Podcast: Chatterbox #37– Job Interview (worksheet)



2. Resume: useful websites



3



4.5



10


Interviewing for your First Job (Part 3) Business English Podcast 169

1. Who to Hire


Homework #2 (10%): Job interview simulation: voice recording (p. 47)

3



4.5



11


Sales: Features, Advantages & Benefits (FAB) Business English Podcast 92 Homework: A FAB Product Presentation (presentation)

3



4.5



12


Presentation #3 (13%): FAB Product Presentation students' group presentations students' group presentations

3



4.5



13


Working in Multicultural Teams (Part 1) Business English Podcast 149

1. The 6 Cultural Dimensions



2. small talk



3



4.5



14


Working in Multicultural Teams (Part 2) Business English Podcast 150

Are Two Managers Too Many?



① group discussion



② discussion results sharing



3



4.5



15


Presenting a SWOT Analysis (Part 1) Business English Podcast 141

NPR: Bubble Tea Entrepreneurs (worksheet)



 



3



4.5



16


Presentation #4 (13%): SWOT Analysis students' group presentations

Homework: Comparing 2 products using SWOT analysis (presentation)



3



4.5



17


Resume: https://resume-resource.com/ self-study & complete homework

Homework #1 (5%): Resume (templet)



Resume: https://resume-resource.com/



3



4.5



18


Job Interview self-study & complete homework

Homework #2 (10%): Job interview

simulation: voice recording



3



4.5



Teaching Methods
Teaching Assistant

1. Make copies of handouts.



2. Grade quizzes.



3. Register quiz points.



4. Convert and edit files


Requirement/Grading

You are expected to:



- participate actively in all in-class activities and discussion;



- preview assigned material;



- attend each class and be on time;



- take an individual speaking test;



- conduct a group oral presentation;



- hand in writing assignments;



- attend a final examination.



 



Your final grades are determined by the following course components:




  • Individual speaking test: 10%

  • Group oral presentation: 20 %

  • Final examination: 20 %

  • Writing assignments (one each: case study summary, resume,andcover letter): 30%

  • Attendance (10%), class participation (10%): 20 %



 



ASSIGNMENTS AND REQUIREMENTS



Attendance



Attendance will be recorded in every class, when possible. Habitual lateness and unauthorized use of cell phone will also jeopardize your attendance records. A leave of absenceshould be arranged beforehand or soon afterwards with proper documentation.



Participation



Class participation refers to your active involvement in the class activities including your in-class questions to the instructor, insights and comments regarding class content, responses to the instructor’s questions, and reactions to other students’ contributions.



Writing assignments



In addition to the periodic in-class writing exercises, individual- or group-based, you will complete three major writing assignments: (1) a case study summary, (2) a personal resume, and (3) a cover letter. The case study summary is based on one of the case studies conducted in class. A writing template and gradingrubrics will be provided in class. For the resume and cover letter, you will be asked to respond to an authentic, self-chosen job advertisement. Even with limited work experience, you are encouraged to list and to elaborate on your most favorable qualifications by closely examining your academic background and relevant experiences. All writing assignments are to be handed in on the due dates. No late hand-ins are accepted unless pre-approved.



Oral presentations



You will take one individual speaking test and give one group presentation. The individual test is based on your speaking performance in a mock teleconference call. For the group presentation, you will team up with 4 or 5 other classmates of your choice and develop a feasible solution to a long-standingproblem, which you identify, at a workplace. The group presentation should be approximately 20 minutes long, followed by a Q&A session. Specific guidelines and grading rubrics will be provided in class.



Examination



The final exam is a paper-&-pencil exam. All materials, including the readings, handouts, and audio-video exercises provided in class throughout the semester will potentially be included. No make-up exam will be given unless you obtain the instructor’s permission in advance.


Textbook & Reference

Business English Podcast



https://www.businessenglishpod.com/


Urls about Course
https://drive.google.com/drive/folders/1dKMmVIZObg6BWBM4TVZGd8zaHBS2qlyG to be shared
Attachment