SemesterSpring Semester, 2021
DepartmentMA Program of Education, First Year MA Program of Education, Second Year
Course NameKnowledge Management Systems and Technologies
InstructorHSIEH PEI-HSUAN
Credit3.0
Course TypeElective
Prerequisite
Course Objective
Course Description
Course Schedule








































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework



學習投入時間



Student workload expectation



課堂講授



In-class Hours



課程前後



Outside-of-class Hours



1



KM Introduction



Basic Concepts



Lecture and discussion



[WKOM 1-6]



3



0.5



2



Data and Info. Org.



3



0.5



3



Processes and Models



3



1



4



KMS software and hardware



Agent and Forum



[MTOS I] [KMTP 2-4]



3



1



5



Social Network Analysis



Lecture,



Group discussion, Group assignment



[WKOM 7-9]

[MTOS IIAB] [KMTP5-6]



3



1.5



6



Groupware



3



1.5



7



Collaboration Infrastructure & Platform



3



1.5



8



Online Search



Local business cases



Lecture



[MTOS IIC, IID]



2



1.5



9



Global business cases



2



2



10



Midterm



Group KM Topic intro



Presentation



1



1.5



11



- - - - - -  Keynote Speech   - - - - - - 



3



1.5



12



Hand-on



ind. Practices



NLP - Text Processing Techniques



 [KMTP7-8-10 Discussion



[MTOS III] [KMTP11]]



3



1.5



13



3



1.5



14



3



1.5



15



3



1.5



16



Literature Review



Published Articles



EBHOST



3



1.5



17



Intl. Conference Papers



ACM, AIS, IEEE



3



2



18



Final term



Group KMS Project



Presentation



0



0



Teaching Methods
Teaching Assistant

TBA


Requirement/Grading

10% Class Participation 

20% Midterm KM Topic intro 

40% Final term Group KMS Project Presentation

30% Ind. Hand-on practices

 


Textbook & Reference

  • Davenport, T. H., & Prusak, L. (2000) Working knowledge: How organizations manage what they know. Boston, MA: Harvard Business School Press. [WKOM]

  • Dalkir, Kimiz (2011) Knowledge Management in Theory and Practice. Butterworth-Heinemann. [KMTP]

  • Tiwana, Amrit (2002; Chinese translated version 2005 ) The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition). Prentice Hall. [MTOS]


Urls about Course
• NCCU Moodle • www.tomdavenport.com • http://www.knowledge-management-tools.net/KM-best-practices.html • data.gov.tw • paginas.fe.up.pt/~acbrito/laudon/
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