SemesterSpring Semester, 2021
DepartmentProgram(undergraduate level)
Course NameOperations and Supply Chain Management
InstructorHORNG SHWU-MIN
Credit3.0
Course TypeSelectively
Prerequisite
Course Objective
Course Description
Course Schedule










每週課程進度與作業要求Course Schedule & Requirements



 


























































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework



學習投入時間



Student workload expectation



課堂講授



In-class Hours



課程前後



Outside-of-class Hours



1



Chapter 1



Operations & Supply Chain Management



Assignment: Comparing companies



3



3



2



Chapter 2 & 3



Strategy and Sustainability Product and Service Design



 



3



3



3



Chapter 7 and 8



Production Processes, Facility Layout



Case: Operations Strategy of Zara



3



3



4



Chapter 9



Service Processes



Case: Landmark Auto Parts



3



3



5



Chapter 10



Waiting Lines Analysis and Simulation



Case: Venice Family Clinic



3



3



6



 



Holiday



 



 



 



7



Chapter 11



Process Analysis, Job Design and Work Measurement



Case: Golden Jade Casino



3



3



8



Chapter 12 & 13



Six-Sigma Quality & Process Capability and SPC



Case: Quality Management Toyota



3



3



9



Chapter 14



Lean & Sustainable Supply Chain



Case: Quality Parts Company



3



3



10



Chapter 15



Location, Logistics, and Distribution



Case: Distribution Center Location



3



3



11



Chapter 18



Forecasting



In class exercise



3



3



12



Chapter 19



Sales & Operations Planning



Case: Bradford Manufacturing



3



3



13



商務研習週 (110/5/17?5/21),統一停課以進行海外研習企業參訪、企業競賽、企業專案等活動



14



Chapter 16 and 20



Global Sourcing and Procurement, Inventory Management



Case: Global Sourcing Decision – Grainger



3



3



15



Chapter 17 & 21



ERP and MRP



An MRP Explosion – Brunswick Motors



3



3



16



 



Field Trip



 



 



1



17



 



Final Project Presentation



 



5



3



18



商務研習週 (110/6/21?6/24),統一停課以進行海外研習企業參訪、企業競賽、企業專案等活動





  1. 企管系商務研習週為配合校方課程精實方案,所規劃之全系課程進度安排。

  2. 各老師可安排企業參訪等與課程相關商務研習活動。若老師未統一安排活動,學生可自行?用該時?自行?與商業競賽、國際志工或企業專案等學習活動。

  3. ?實課程設計僅調整週?,完整內容?受影響。

  4. 請各科目?師配合於該科教學大綱註明該2週之活動說明。

  5. 各老師應於此停課2週間公告office hours以便協助指導學生。



Teaching Methods
Teaching Assistant
Requirement/Grading







Participation (100 points): 



-       Full attendance will receive 100 points and one missing class without a proper excuse will result in a deduction of 5 points. For any reason, prior notice is required.



Class Discussion (400 points)



-       The participation for cases as well as class material discussions will be evaluated by three volunteers in each class and calculated as one single score. 



Case Reports (150 points)



-       Each group will submit a single write-up. The case write-ups will be due at the beginning of class the day that they are discussed. Late submissions will not be accepted. Do NOT do a full, exposition-style case write-up. Please just address the specific questions provided. I still expect your writing to be clear, to the point, and justified by facts and data from the case. Longer is most certainly NOT better for these case write-ups. Your report may not exceed 2 pages of 1.5 line spacing and 12 pt. Times New Roman font style. If necessary, excel spreadsheets can be submitted as supplements.



Assignments (150 points)



-       Assignments one, two, and four are 30 points each, and assignment three is 80 points. Note that the third is a group submission and the other three are individual submissions.



Final Project (200 points)



-       Final project report will be due on the last day of the class.



Peer Evaluation



-       Peer evaluations will be conducted on the last week, and the results will be used to adjust the grades.



Final Course Grade



-       Grades will be assigned based on a curve fitted to the final weighted scores.



Group Work



-       A big part of the graded material in this course is based on group work.  Sharing ideas and discussing issues in a group frequently produces insights that a person would not gain by studying alone.  However, groups have the potential for great good and great destruction. Free-riding is an epidemic that should be driven out of group work.  Groups even structure their workload to allow everyone to take turns free-riding.  I strongly advise against parceling out pieces of an assignment to various group members. The better model is for each group member to do the work separately, then to meet together to form the common document. The best groups and most successful students are almost always those that all participate in group assignments. The likelihood of really screwing up on an assignment is minimized when all the minds and eyeballs in a group have seen and processed the submission before it is turned in.



Textbook & Reference







Jacobs, F. Robert & Chase, Richard B. (2018) Operations and Supply Chain Management, 15th Ed., New York: McGraw-Hill /Irwin. ISBN: 978-1-259-92179-7



 



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