Semester	Spring Semester, 2020
Department	Foreign Language Center
Course Name	English Elective: Workplace Communication
Instructor	JIN JIA XIN
Credit	3.0
Course Type	Elective
Prerequisite

Course Objective

Course Description

Course Schedule

週次 Week	課程主題 Topic	課程內容與指定閱讀 Content and Reading Assignment	教學活動與作業 Teaching Activities and Homework	學習投入時間 Student workload expectation
週次 Week	課程主題 Topic	課程內容與指定閱讀 Content and Reading Assignment	教學活動與作業 Teaching Activities and Homework	課堂講授 In-class Hours	課程前後 Outside-of-class Hours
1	Introduction	Socializing	Worksheet	3	4.5
2	Socializing	Looking after the 20 percent	Listening task and group discussion	3	4.5
3	Job-hunting	Resume writing	Mini-lecture; Homework: Resume	3	4.5
4	Job-hunting	Cover letter writing	Mini-lecture; Homework: Cover letter	3	4.5
5	Branding	Going Global	Case study; Case study summary exercise	3	4.5
6	Branding	Brand Wars	Listening task and group discussion	3	4.5
7	Innovation	The Lateral Thinker	Case study; Case study summary exercise	3	4.5
8	Innovation	Innovating to Zero!	Group discussion Teleconference practice	3	4.5
9	Business correspondence	Rules of formal email writing	Mini-lecture and in-class worksheets;	3	4.5
10	Business correspondence	Inquiry & Reply	Mini-lecture and in-class worksheets; Group writing	3	4.5
11	Cross-cultural awareness	Italian-Swiss Breakdown	Case study; Teleconference practice	3	4.5
12	Cross-cultural awareness	What’s in a Handshake?	Case study; Homework: Case study summary	3	4.5
13	Business correspondence	Complaint & Reply	Mini-lecture and in-class worksheets; Group writing	3	4.5
14	Leadership	She’s the Boss	Listening task & group discussion	3	4.5
15	Performance test	Mock teleconference calls	Individual speaking test	3	4.5
16	Performance test	Guidelines of oral presentations	Group presentations of term project	3	6
17	Performance test	Guidelines of oral presentations	Group presentations of term project	3	6
18	Paper-pencil Final Exam	Listening and writing components		3	6

Teaching Methods

Teaching Assistant

1. Make copies of handouts.

2. Grade quizzes.

3. Register quiz points.

4. Convert and edit files

Requirement/Grading

You are expected to:

- participate actively in all in-class activities and discussion;

- preview assigned material;

- attend each class and be on time;

- take an individual speaking test;

- conduct a group oral presentation;

- hand in writing assignments;

- attend a final examination.

Your final grades are determined by the following course components:

Individual speaking test: 10%

Group oral presentation: 20 %

Final examination: 20 %

Writing assignments (one each: case study summary, resume,andcover letter): 30%

Attendance (10%), class participation (10%): 20 %

ASSIGNMENTS AND REQUIREMENTS

Attendance

Attendance will be recorded in every class, when possible. Habitual lateness and unauthorized use of cell phone will also jeopardize your attendance records. A leave of absenceshould be arranged beforehand or soon afterwards with proper documentation.

Participation

Class participation refers to your active involvement in the class activities including your in-class questions to the instructor, insights and comments regarding class content, responses to the instructor’s questions, and reactions to other students’ contributions.

Writing assignments

In addition to the periodic in-class writing exercises, individual- or group-based, you will complete three major writing assignments: (1) a case study summary, (2) a personal resume, and (3) a cover letter. The case study summary is based on one of the case studies conducted in class. A writing template and gradingrubrics will be provided in class. For the resume and cover letter, you will be asked to respond to an authentic, self-chosen job advertisement. Even with limited work experience, you are encouraged to list and to elaborate on your most favorable qualifications by closely examining your academic background and relevant experiences. All writing assignments are to be handed in on the due dates. No late hand-ins are accepted unless pre-approved.

Oral presentations

You will take one individual speaking test and give one group presentation. The individual test is based on your speaking performance in a mock teleconference call. For the group presentation, you will team up with 4 or 5 other classmates of your choice and develop a feasible solution to a long-standingproblem, which you identify, at a workplace. The group presentation should be approximately 20 minutes long, followed by a Q&A session. Specific guidelines and grading rubrics will be provided in class.

Examination

The final exam is a paper-&-pencil exam. All materials, including the readings, handouts, and audio-video exercises provided in class throughout the semester will potentially be included. No make-up exam will be given unless you obtain the instructor’s permission in advance.

Textbook & Reference

Supplementary materials:

Guffey, M. E., Du-Babcock, B., & Loewy, D. (2016). Essentials of Business Communication (3^rd ed.). Cengage Learning.

Martin, J. N. & Nakayama, T. K. (2014). Experiencing Intercultural Communication (5^th ed.). MacGraw-Hill.

Pilbeam, A. & O’Driscoll, N. (2010). Market Leader: Logistics Management. Essex, UK: Pearson Education Limited.

Urls about Course

Attachment