Week 1: Course Overview (3/2)

Week 2: Grouping, Basics of BPM, Textbook A (Ch1, 2) (3/9)

Week 3: Business Process Methodology, Textbook A (Ch8) (3/16)

Week 4: Business Process Orchestrations, Textbook A (Ch3, 4) (3/23)

Week 5: Process Innovation – Manufacturing Case Discussion (3/30)

Week 6: Holiday (4/6)

Week 7: Process Innovation – Service Industry Case Discussion (4/13)

Week 8: Project Discussion 1 (4/20)

Week 9: Mid-Term Exam Period (4/27)

Week 10: Service Process Quality – Service Quality Case Discussion (5/4)

Week 11: Article Presentation 1 (5/11)

Week 12: Article Presentation 2 (5/18)

Week 13: BPR, Textbook C (Part III) – BPR Case Discussion (5/25)

Week 14: Project Discussion 2 (6/1)

Week 15: Critical Business Processes – CSF Case Discussion (6/8)

Week 16: Final Project Presentation 1 (6/15)

Week 17: Final Project Presentation 2 (6/22)

Week 18: Final-Term Exam Period (6/29)

Article Presentation: 25% (Group based. The class will be divided into 5 subgroups. More details will be announced in Week 2)

Project Discussions and Attendance: 15%

Final Project: 30% (Oral Presentation)

Case Discussions: 30% (Handed in the 6 Classes)

Students are required to complete a final project and present/demonstrate their results in the classes. All group members need to present in the final presentation. A printed handout of the PPT should be handed in during the presentation.

For completing above mentioned project, students must comply with the plagiarism regulations stated by National Chengchi University. Any piece of the work submitted by the student(s) for the assignment required by this course must be his or her own work. Copying or paraphrasing of another person’s work, either be published or unpublished, without clearly acknowledgment, will be treated as plagiarism and will be heavily penalized.

Students are also required to read the teaching case, if any case material is given prior to the case discussion session.

A. Business Process Management: Concepts, Languages, Architectures (Mathias Weske), Springer

B. Integrated Business Processes with ERP Systems (Simha R. Magal, Jeffery Word), SAP

C. Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (Jan vom Brocke, Michael Rosemann), Springer

D. Business Process Modeling Notation (Jan Mendling, Matthias Weidlich, Mathias Weske), Springer