SemesterFall Semester, 2023
DepartmentForeign Language Center
Course NameEnglish Elective: Workplace Communication
InstructorMAO PEI-CHI
Credit3.0
Course TypeElective
Prerequisite
Course Objective
Course Description
Course Schedule

  • 本課程因課程與求職、職場相關,較建議大三、大四學生選修。

  • 本課程每堂點名,且上課時間為週二早上09:10,請同學謹慎評估自身狀況再行選課。

  • 本課程不另行加簽,同學無須一一來信詢問,請直接加入遞補名單由系統遞補至滿班為止。



 


























































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework



學習投入時間



Student workload expectation



課堂講授



In-class Hours



課程前後



Outside-of-class Hours



1



Introduction



Socializing and connecting with people; Tips for interviews



Worksheet



3



4.5



2



Office issues



Telephoning, office supplies and asking for leave



Listening task and mini role play



3



4.5



3



Arranging Meetings



How to run effective meetings



Listening task and group discussion



3



4.5



4



Arranging Meetings



Brainstorming meetings



-Brainstorming techniques



-Coming up with product names



3



4.5



5



Branding and Marketing



SWOT analysis


worksheet

3



4.5



6



Branding and Marketing



Successful marketing campaigns and commercials



Filming a commercial



 










Assignment 1:



Summary of a workplace article




3



4.5



7



Improving presentation skills 



Presentation dos and don’ts; Dress for success



Listening task and group discussion



3



4.5



8



Midterm Quiz &



Student presentation



 



 



Quiz &



student presentation



Quiz &



presentation



3



4.5



9



Student presentation



 



Student presentation



presentation



3



4.5



10



Cross-cultural awareness



Cultural Tip in different countries; How to write an inquiry/reply email



Talking to students from different countries



3



4.5



11



Cross-cultural awareness



Meeting and Greeting foreign guests; Dining etiquette



Business reading



Basic dining etiquette



3



4.5



12



Negotiations



Creating a win-win situation; Give and take



Listening task and group discussion



3



4.5



13



Negotiations



Negotiating your job offer



Listening task and dialogue



3



4.5



14



Closing Deals



Convincing tactics; How to write a cover letter and resume



Mini role play



3



4.5



15



Job Hunting



Interview techniques



interview practice



Assignment 2: cover letter and resume 



3



4.5



16



Final exam



Listening, reading, vocabulary and writing sections


 

3



4.5



17



Online interview



 



speaking interview



interview



3



4.5



Teaching Methods
Teaching Assistant
Requirement/Grading







You are expected to:



- participate actively in all in-class activities and discussion;



- attend each class and be on time;



- conduct an oral presentation;



- hand in all written assignments;



-take the midterm quiz and final examination;



-attend an online interview.



 



 



Your final grades are determined by the following course components:




  • Attendance and participation (class activities and group discussions): 20%

  • Oral presentation: 15%

  • Midterm Quiz: 10%

  • Final exam: 25%

  • Online interview: 10%

  • Written assignments (summary, resume and cover letter): 20%

  • Students who attend the class every week will be awarded an extra point to their overall score.



 



 



ASSIGNMENTS AND REQUIREMENTS



Attendance



Attendance will be recorded in every class, when possible. Habitual lateness and unauthorized use of cell phone will also jeopardize your attendance records. A leave of absence should be arranged beforehand or soon afterwards with proper documentation.



 



Participation



Class participation refers to your active involvement in the class activities including your participation in group discussions, insights and comments regarding class content, responses to the instructor’s questions, and reactions to other students’ contributions.



 



Assignments



In addition to the periodic in-class writing exercises, individual- or group-based, you will complete two major assignments: (1) a summary of a workplace article, (2) a personal resume and a cover letter. The summary is based on one of the workplace articles given in class.  For the resume and cover letter, you will be asked to respond to an authentic, self-chosen job advertisement. Even with limited work experience, you are encouraged to list and to elaborate on your most favorable qualifications by closely examining your academic background and relevant experiences. All written assignments are to be handed in on the due dates.



 



Presentation



You will give an oral presentation on a workplace-related topic.  Your presentation should have a duration of approximately 6-7 minutes. Detailed guidelines and grading rubrics will be given to you in class.



 



Final Exam



The final exam is a paper-and-pencil exam. It may cover all materials presented throughout the semester, including the vocabulary list, readings, handouts, and video exercises provided in class. No make-up exam will be given unless you obtain the instructor’s permission in advance.



 



Online interview



The online interview will take place during week 17. You will participate in the interview via Google Meet, alongside your teammates, at the designated time slot assigned to you. During the interview, you will be randomly asked 2 questions from the list of "commonly asked job interview questions", as well as 1 question related to the course materials. It is expected that you speak for a minimum of one minute or longer to answer each question. You will be provided with a compiled list of questions in advance.



Textbook & Reference

Handouts



 



Supplementary materials:



Mascull, Bill. (2018).  Business Vocabulary in Use Advanced. Cambridge University Press.



 


Urls about Course
Recommended self-learning websites: CNN Business: https://edition.cnn.com/business/perspectives Business-BBC: https://www.bbc.com/news/business Fortune: https://fortune.com/ Business Insider: https://www.businessinsider.com/ Indeed Careers: https://www.indeed.jobs/
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